E-Commerce Manager

An Irresistible Opportunity

Are you ready for a transformative challenge with one of the world’s most iconic brands? The Pacha Group is a globally recognised icon, with the legendary cherries symbolising hospitality, entertainment, sustainability, and the vivid soul of Ibiza.

A carefree, creative energy pulses through our warm hospitality, immersive music, all-day entertainment experiences, and our signature style statements.

Join our vibrant Tribe, and enjoy a world where the magic never stops. Key Responsibilities

• Defines and executes the commercial strategy for the e-commerce channel, in line with the product and brand direction set by the Head of Product and in collaboration with the Digital Director.
• Manages the e-commerce business and its main performance indicators, including sales, margin, conversion, stock, traffic and profitability.
• Owns the commercial calendar, overseeing promotions, campaigns and product launches online.
• Collaborates with the product team on assortment, pricing, launches and product performance across the channel.
• Partners with the digital and IT teams on platform development and the implementation of new features and digital capabilities.
• Leads the development of the e-commerce channel, identifying needs and prioritising features and projects that improve conversion, customer experience and efficiency, with particular focus on key markets.
• Analyses data and customer behaviour to identify opportunities for growth and business improvement.
• Drives continuous improvement of the online customer experience.
• Develops the team, ensuring clear organisation, defined objectives and ongoing professional growth.

The Team

Tribe Members are playful, creative and audacious leaders. They are cultured, confident, and they work hard! If you dream of being surrounded by like-minded individuals who share your passion for delivering unforgettable moments, then look no further! This is your chance to become part of the Tribe and write your own chapter.

An Equal Opportunity Employer

The Tribe represents over 35 nationalities across its over 850 Tribe Members. The Pacha Group does not discriminate and is committed to hiring a diverse and inclusive workforce as an equal-opportunity employer. The Tribe is driven by the principles of love, connection, joy, inclusivity and music, and bonded by a celebration of people, culture and diversity.

Sustainable Indulgence at The Pacha Group

The Pacha Group is committed to redefining sustainable hospitality and entertainment, seamlessly integrating cultural heritage, environmental responsibility, and luxury experiences. Leading Ibiza’s transition to clean energy, The Pacha Group operates on 100% renewable power having avoided 538MtCO2e in 2024 and reducing carbon emissions 34%.

The Pacha Group’s dedication to responsible sourcing procures fruits and vegetables grown in Ibiza under the Balearic 0KM program. Cementing its sustainability leadership,

The Pacha Group has registered Destino Five Ibiza with the U.S. Green Building Council, targeting LEED Gold or higher certification.The Group empowers local communities through The Pacha Foundation’s investment in over 35 Ibiza initiatives for social welfare, environmental conservation, cultural arts, and sports, ensuring sustainability remains at the heart of the brand’s legacy.

About The Pacha Group

The Pacha Group is a globally renowned lifestyle and entertainment brand with a presence across music, nightlife, hospitality, leisure and fashion. Founded in Ibiza in 1973, the brand has become an international icon, bringing the spirit of Ibiza to audiences around the world through unforgettable experiences, world-class events and premium hospitality. Its portfolio includes iconic destinations such as Pacha Ibiza, Destino Five Ibiza and Pacha Hotel, alongside a growing global presence through Pacha-branded events and experiences. Following the celebration of its 50th anniversary, The Pacha Group continues its international expansion with the highly anticipated opening of Pacha NYC in 2026, bringing the energy, creativity and cultural influence of Ibiza to one of the world's most exciting entertainment capitals.At its core, The Pacha Group is driven by a passion for music, innovation and community, creating experiences that embody the authentic Ibizan lifestyle: sophisticated, inclusive, free-spirited and unforgettable.

Find out more here: pacha.com

About FIVE Holdings

FIVE Holdings is a vertically integrated, global luxury lifestyle group with a diverse global portfolio spanning hotels, real estate, branded residences, nightlife, fashion, music, and entertainment. Through FIVE Development, the Group delivers high-return, eco-luxe hotel, residential and hospitality projects in key international markets including FIVE Palm Jumeirah, FIVE Jumeirah Village, and FIVE LUXE JBR in Dubai; FIVE Zurich in Switzerland; and Destino Five Ibiza and Pacha Hotel in Spain. The Group also owns Pacha Ibiza nightclub, two fashion lines, FIVE Mode and The Pacha Collection, and exclusive brands such as Toy Room and WooMoon, establishing FIVE Holdings as a global force in hospitality and entertainment.

Rated as the world’s top ESG ‘A’ company by ISS, FIVE Holdings leads in creating a Global Sustainable Entertainment Ecosystem. Its portfolio, valued at nearly AED 13 billion, includes internationally certified green assets in Dubai, Zurich, and Ibiza, all meeting LEED Gold or higher standards per ICMA and GBP guidelines.

Find out more here: fiveglobalholdings.com

What We’re Looking For

• 5 or more years of experience in e-commerce or digital commerce, with a proven record of managing and developing e-commerce platforms.
• Experience working cross-functionally with product, merchandising and digital teams, paired with a results-oriented, customer-focused approach to improving performance and online experience.
• Strong commercial and analytical skills, with the ability to turn data and customer insight into business growth.
• Proven cross-functional leadership skills, with the ability to lead and develop a team towards clear objectives.
• Results oriented and customer focused, with a consistent drive to improve performance and online customer experience.
• Flexibility to work a range of shifts, including weekends and holidays, in line with the operational needs of The Pacha Group.
• Impeccable communication skills, both verbal and written, with fluency in English and Spanish. Additional languages are a plus.
• Holds the legal right to work in Europe, including any required visas or work permits, in full compliance with local regulations.
• Personally settled on the island with accommodation already arranged is a must.
• Brings a positive attitude that aligns with the spirit of The Pacha Group.